Privacy Policy
Effective Date: 01, July 2025
At Nexa Tourism LLC, we highly value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, services, and customer support.
1. Collection of Personal Information
We collect personal information when you:
- Contact us for travel inquiries
- Make a booking through our website or customer service
- Subscribe to our newsletters or promotional offers
- Participate in surveys, contests, or promotions
This information may include your:
- Full name
- Contact number
- Email address
- Passport or ID details
- Payment information (e.g., credit/debit card details)
- Travel preferences and history
- Residency and visa details
By submitting your information, you consent to Nexa Tourism LLC using it to provide services effectively and securely.
2. Use of Information
Your personal information is used for the following purposes:
- To confirm and manage your bookings and travel-related requests
- To process payments and verify transactions
- To provide timely travel updates and service-related notifications
- To improve our customer service and website functionality
- To offer relevant promotions, travel deals, and newsletters (if opted-in)
- For legal and accounting purposes as required by UAE law
3. Protection of Your Information
We treat your information with utmost confidentiality. Your data will not be sold, rented, or shared with third parties except:
- To service providers directly involved in fulfilling your travel booking (e.g., airlines, hotels, visa agents)
- When legally required or in compliance with UAE laws and regulations
- In response to lawful requests by public authorities
Before sharing any personal data, we ensure that third parties comply with our privacy standards.
4. Legal Disclosure
We may disclose your information to legal or government authorities if:
- Required by law, court order, or legal proceeding
- Necessary to protect the rights, property, or safety of Nexa Tourism, our users, or others
5. Non-Personal Data Collection
We may collect non-personal data such as:
- Browser type
- Device model
- IP address
- Website usage patterns
This information helps us analyze traffic, improve our website, and enhance your experience. This data is not linked to your identity.
6. Opt-Out Options
You have the option to:
- Opt-out of receiving promotional emails or newsletters
- Request removal or correction of your personal data
- Decline cookies or modify browser settings
You can unsubscribe from our communications at any time by clicking the unsubscribe link in our emails or contacting our support team.
7. Surveys & Contests
From time to time, we may host promotions or surveys. Participation is entirely voluntary. Information collected may be shared with third-party sponsors, but only with your knowledge and consent.
8. Secured Transactions
To protect your data, we use:
- SSL (Secure Socket Layer) encryption
- Secure payment gateways
- Firewalls and intrusion detection systems
- Regular security audits
All sensitive data including payment details are processed through secure servers to prevent unauthorized access.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18 without parental consent. We do not knowingly collect personal data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly.
11. Contact Us
For questions regarding this Privacy Policy, to request data access or corrections, please contact:
Nexa Tourism LLC
📧 Email: info@nexatourism.com
📞 Phone: +971 4 591 0015
🌐 Website: www.nexatourism.com